Tell us about your experience with Council Customer Service
We aim to improve the quality of customer service provided by the Port Phillip Council. By collecting your customer service incidents in this Incident Report, we hope to hold Council accountable. All you have to do is answer a few questions online and we’ll aggregate the information and share the reports with you and with Council.
The use of the Incident Report is intended only to report your experience after you have submitted a request to Council.
Where do I start?
To help you with this process, simply follow the 3 step process below, by clicking on the links shown in red.
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